Help Centre - MyVapery - Find the answers you need quickly.
How can we help?
Simply head over to our sign up page to create an account and join the MyVapery community. It’s as easy as it sounds.
If you are a wholesaler interested in Bulk Discounts, Mass Orders and/or Marketing Materials, head over to our Wholesaler’s sign up page to create an account and join the MyVapery community.
It’s easy to make changes to your details, whether its payment information, your password or address book. Simply log-in to your account and you’ll find all the options you require.
If you are not satisfied with your product and would like a refund, our returns policy allows you to change your mind up to 14 days after purchase. Please see our Returns Policy page for more information.
In a word, yes.
Vaping has come under the spotlight in recent years with concerns about safety and public health. The problems have arisen due to the circulation of counterfeit and black-market products containing harmful chemicals.
At MyVapery, our vaping devices and e-liquid products are ISO 9001 Approved and Quality Management Certified. We carry out toxicity assessments on all our e-liquids and adhere to all CLP and country-specific compliance regulations to ensure the safety and quality of our products.
Choose the nicotine strength that’s right for you based on your previous smoking habits. But remember, the overall aim would be to reduce the dosage over time and eventually cut it out altogether. Our e-liquids help you do this seamlessly and at your own pace.
Here's a general Nicotine guide:
Heavy smokers (20+ cigarettes a day) - 18-20mg Nicotine
Medium smokers (10-20 cigarettes a day) - 10-12mg Nicotine
Light smokers (less than 10 cigarettes a day) - 3-6mg Nicotine
All of our e-liquid juices are manufactured by our parent company Xyfil in Preston, UK. Look out for the Made in Britain logo!
Nicotine Salts are a type of nicotine found naturally in tobacco leaves. They produce a smoother vaping experience than traditional free-base nicotine with minimal throat irritation. Nicotine salts are absorbed faster into your system and last for longer to provide a more intense level of satisfaction.
Our e-liquid products are made using only Vegetable Glycerine, Propylene Glycol, Nicotine and Flavourings - nothing else.
Our returns policy allows you to change your mind after your purchase should you not be satisfied.
Our UK Customer Delivery service aims to process and dispatch orders the same working day if payment is made before 2pm GMT. Standard UK orders are sent First Class via Royal Mail’s Recorded Signed For service. International Delivery
Our International Customer Delivery service aims to process and dispatch orders the same working day if payment is made before 2pm GMT. Standard overseas orders are sent via Royal Mail’s International Signed For ™Airmail Service.
Join thousands of wholesalers around the world that already benefit from the MyVapery community. If you are a wholesaler interested in Bulk Discounts, Mass Orders and/or Marketing Materials, head over to our Wholesaler’s sign up page to create an account and join the MyVapery community today.
Verify Your Age
You must be at least 18 years old to purchase products on myvapery